Friday, October 16, 2009

How to Win Friends and Influence People - Book Summary


This is Dale Carnegie's summary of his book, from 1936

Fundamental Techniques in Handling People

1. Don't criticize, condemn or complain.
2. Give honest and sincere appreciation.
3. Arouse in the other person an eager want.

Six ways to make people like you

1. Become genuinely interested in other people.
2. Smile.
3. Remember that a person's name is to that person the sweetest and most important sound in any language.
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in terms of the other person's interests.
6. Make the other person feel important - and do it sincerely.

Win people to your way of thinking

1. The only way to get the best of an argument is to avoid it.
2. Show respect for the other person's opinions. Never say, "You're wrong."
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Get the other person saying "yes, yes" immediately.
6. Let the other person do a great deal of the talking.
7. Let the other person feel that the idea is his or hers.
8. Try honestly to see things from the other person's point of view.
9. Be sympathetic with the other person's ideas and desires.
10. Appeal to the nobler motives.
11. Dramatize your ideas.
12. Throw down a challenge.

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:

1. Begin with praise and honest appreciation.
2. Call attention to people's mistakes indirectly.
3. Talk about your own mistakes before criticizing the other person.
4. Ask questions instead of giving direct orders.
5. Let the other person save face.
6. Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."
7. Give the other person a fine reputation to live up to.
8. Use encouragement. Make the fault seem easy to correct.
9. Make the other person happy about doing the thing you suggest.

Dale Carnegie Page

Tuesday, September 22, 2009

12 Rules for a Hero's Destiny

by Arupa Tesolin, Intuita

1. Any concept imperfectly created will be limited by the magnitude of its imperfection.

2. A vision born in the heart and beheld with clarity in the mind must, in obedience to the law of creation, be created in the world of form.

3. If you can create without doubt, you are no doubt a creator.

4. If you see the glass is half-empty, you are seeing the circumstance not the dream. To transcend the circumstance you must see what's not there.

5. True commitment begins when we can reach the point of not knowing how we can possibly go on and decide to do it anyway.

6. To set a goal is to limit infinity.

7. When you are tested ask why. What purpose does it serve? What am I learning here? Sometimes an apparent setback or disappointment serves the greater purpose of galvanizing desire or birthing a greater success.

8. Act as though you already are who you want to be, are already doing what you want to do, and already have what you want to have.

9. Money isn't everything. It's a resource, one of many. All resources to support you come from but one source - your infinity.

10. Decide what you need and ask for it. Imagine your every request being fulfilled.

11. Give your best to every client, whether small or large. You never know to whom you are offering your gifts. If you did, you'd be humbled.

12. Perfection is REAL. Be perfect in the quality of your beingness. Offer yourself as it's devoted servant. Become the hero of your life.

______________________________________________________________

Arupa Tesolin is a Speaker, Seminar Leader and widely published international writer on Management, Training and Innovation topics. Her company Intuita provides live learning events, products and e-learning courses for management, workforce and career development. Visit http://www.intuita.com for details.

Monday, September 14, 2009

من روائع جبران خليل جبران

    البعض نحبهم
لكن لا نقترب منهم ........ فهم في البعد أحلى
وهم في البعد أرقى .... وهم في البعد أغلى

والبعض نحبهم
ونسعى كي نقترب منهم
ونتقاسم تفاصيل الحياة معهم
ويؤلمنا الابتعاد عنهم
ويصعب علينا تصور الحياة حين تخلو منهم.

والبعض نحبهم
ونتمنى أن نعيش حكاية جميله معهم
ونفتعل الصدف لكي نلتقي بهم
ونختلق الأسباب كي نراهم
ونعيش في الخيال أكثر من الواقع معهم

والبعض نحبهم
لكن بيننا وبين أنفسنا فقط
فنصمت برغم الم الصمت
فلا نجاهر بحبهم حتى لهم لان العوائق كثيرة
والعواقب مخيفه ومن الأفضل لنا ولهم أن تبقى
الأبواب بيننا وبينهم مغلقه...

والبعض نحبهم
فنملأ الأرض بحبهم ونحدث الدنيا عنهم
ونثرثر بهم في كل الأوقات
ونحتاج إلى وجودهم .....كالماء ..والهواء
ونختنق في غيابهم أو الابتعاد عنهم

والبعض نحبهم
لأننا لا نجد سواهم
وحاجتنا إلى الحب تدفعنا نحوهم
فالأيام تمضي
والعمر ينقضي
والزمن لا يقف
ويرعبنا بأن نبقى بلا رفيق

والبعض نحبهم
لان مثلهم لا يستحق سوى الحب
ولا نملك أمامهم سوى أن نحب
فنتعلم منهم أشياء جميله
ونرمم معهم أشياء كثيرة
ونعيد طلاء الحياة من جديد
ونسعى صادقين كي نمنحهم بعض السعادة

والبعض نحبهم
لكننا لا نجد صدى لهذا الحب في
قلوبهــم
فننهار و ننكسر
و نتخبط في حكايات فاشلة
فلا نكرههم
ولا ننساهم
ولا نحب سواهم
ونعود نبكيهم بعد كل محاوله فاشلة

.. والبعض نحبهم ..

.. ويبقى فقط أن يحبوننا..
.. مثلما نحبهم

جبران خليل جبران



Sunday, September 6, 2009